Communicate
1,578 verified tools in 7 sections. Pick a section, search, or filter by free plan and country.
Manage email, team conversations, meetings and customer support. Find transcription, AI meeting notes and async video tools for a small business.
329 tools in Customer support & chat · A to Z, so position is not a ranking
- Customer support & chat
Helply
Helply is a customer support platform built around AI agents that answer customers and assist staff inside tickets.
- Customer support & chat
HelpNinja
HelpNinja is an affordable helpdesk for small businesses that works with Gmail so teams can manage support emails with little learning.
- Customer support & chat
Helprace
Helprace is a cloud customer service suite with a ticketing system and self-service help center for small support teams.
- Customer support & chat
Helpsite
HelpSite is knowledge base software for building public help centers and private internal wikis with AI-assisted search.
- Customer support & chat
HelpSpot
HelpSpot is help desk software that turns support email into organized tickets with automation and reporting.
- Customer support & chat
Helpteo
Helpteo is a shared inbox that brings website chat, email and Telegram into one workspace for support teams.
- Customer support & chat
Helpwise
Helpwise is a shared inbox and help desk for small businesses, with AI assistance for replying to customers.
- Customer support & chat
Heroic KB
Heroic KB is a WordPress plugin from HeroThemes for building a searchable help center, with a companion shared inbox for support email.
- Customer support & chat
HESK
Hesk is a free PHP help desk that lets small teams set up a web-based customer support portal and ticket system.
- Customer support & chat
Heymarket
Heymarket lets teams send and receive business text messages, run personalised campaigns and manage customer conversations from a shared inbox.
- Customer support & chat
Heyy
Heyy builds no-code AI agents that handle sales and support conversations on WhatsApp, Instagram and Messenger around the clock.
- Customer support & chat
Hooky
Hooky adds a free live chat bubble to your website, lets you reply from your phone, and an AI agent answers when away.
- Customer support & chat
Hoory
Hoory is a customer support platform that manages tickets and conversations in one place and automates replies with AI.
- Customer support & chat
Hybrid.Chat
Hybrid.chat combines chatbots trained on your content with a shared inbox so human agents can take over conversations.
- Customer support & chat
Hyperleap AI
Hyperleap AI answers visitors from a business's own content, collects lead details and emails transcripts across web and chat apps.
- Customer support & chat
Ideta
Ideta builds chatbots and callbots that automate customer questions and routine business tasks across messaging channels.
- Customer support & chat
Idiomatic
Siena Insights, formerly Idiomatic, analyzes customer feedback with AI to surface trends for support and product teams.
- Customer support & chat
InBoxIA
InBoxIA builds AI agents that answer customers on WhatsApp, Instagram and Messenger and book appointments automatically.
- Customer support & chat
Indemandly Chat
Indemandly Chat is a live chat tool that lets teams talk to website visitors, manage leads and automate replies.
- Customer support & chat
Inline Help
Inline Help provides an AI-powered knowledge base and in-app assistance so customers find answers before contacting support.
- Customer support & chat
Instabot
Instabot adds an AI chatbot to a website that answers visitor questions, captures leads and books appointments.
- Customer support & chat
Instant Reply
Instant Reply is a chatbot and shared inbox that answers WhatsApp, Instagram and Messenger messages, books appointments and follows up leads.
- Customer support & chat
Interakt
Interakt helps businesses automate customer engagement on WhatsApp with chatbots, broadcasts and notifications.
- Customer support & chat
Intercom
Intercom is a helpdesk and messenger with an AI agent called Fin that answers customer questions across chat and email.
- Customer support & chat
Intercom Fin
Intercom Fin is an AI agent that answers customer support questions across chat and email using a company's help content.
- Customer support & chat
Issuetrak
Issuetrak is issue tracking and service desk software for regulated teams, with workflow automation and unlimited free end users.
- Customer support & chat
Jelpi
Jelpi builds AI agents that answer customers on WhatsApp, Instagram and Facebook, book appointments and connect to a CRM.
- Customer support & chat
JivoChat
JivoChat is a live chat tool for websites that also handles messengers and social channels, with a free plan for up to five agents.
- Customer support & chat
Joinchat
Joinchat is a WhatsApp chat button for websites that adds support automation and visitor segmentation.
- Customer support & chat
Joonbot
Joonbot is a no-code chatbot builder that businesses use to capture leads and answer visitor questions on their websites.
- Customer support & chat
Kapture CX
Kapture CX is a customer support platform covering customer experience and omnichannel.
- Customer support & chat
Kayako
Kayako is a help desk platform that uses AI to resolve support tickets for online retail and software companies.
- Customer support & chat
KB Support
KB Support is a WordPress plugin that adds a ticketing helpdesk and knowledge base to a site for handling customer support.
- Customer support & chat
Kenect
Kenect offers texting, chat, voice and AI tools for car dealerships to handle sales, service and reviews.
- Customer support & chat
Kinbox
Kinbox is a Portuguese-language customer service inbox that centralizes WhatsApp and Instagram chats, with AI automation and a sales CRM.
- Customer support & chat
Kindclerk
Kindclerk is an AI clerk that answers customers on WhatsApp, Instagram and Messenger for small businesses.
- Customer support & chat
KnowledgeBase.com
KnowledgeBase.com lets businesses publish a hosted help center and self-service knowledge base for customer support.
- Customer support & chat
KnowledgeOwl
KnowledgeOwl is knowledge base software for publishing internal and customer-facing help content in one place.
- Customer support & chat
Kolton
Kolton is an AI agent for Shopify stores that answers emails and social messages using the live product catalog.
- Customer support & chat
Kommunicate
Kommunicate offers AI agents that resolve customer queries across chat, email, WhatsApp and voice.
- Customer support & chat
Kriseena
Kriseena drafts customer replies from real store orders with a confidence score, and your team approves anything the AI is unsure about.
- Customer support & chat
Kustomer
Kustomer is a customer support platform covering customer service and omnichannel.
- Customer support & chat
Kwiqreply
Kwiqreply is a WhatsApp Business API platform for broadcasts, notifications and AI chatbots across WhatsApp, SMS, RCS and voice.
- Customer support & chat
Leadoo
Leadoo offers chat, quizzes and conversion widgets that website owners add to capture leads and guide visitors.
- Customer support & chat
Leadr Space
Leadr Space manages WhatsApp Business conversations and customer context for ecommerce teams.
- Customer support & chat
Libredesk
Libredesk is an open-source customer support desk that handles conversations from several channels in one inbox, which you can self-host.
- Customer support & chat
Live Helper Chat
Live Helper Chat is open source live chat software for websites, with bots, voice, video and screen sharing.
- Customer support & chat
LiveAgent
LiveAgent is help desk software for small teams that combines email, live chat, phone and social channels in one inbox.