Communicate
1,578 verified tools in 7 sections. Pick a section, search, or filter by free plan and country.
Manage email, team conversations, meetings and customer support. Find transcription, AI meeting notes and async video tools for a small business.
329 tools in Customer support & chat · A to Z, so position is not a ranking
- Customer support & chat
Rosie
Rosie is an AI call answering service for small businesses that picks up calls around the clock instead of voicemail.
- Customer support & chat
RouteFlow SMS
RouteFlow SMS gives small field service companies a shared text inbox, after-hours replies and job reminders alongside their existing CRM.
- Customer support & chat
Salesmsg
Salesmsg is a business texting and calling platform for sales, marketing and support teams.
- Customer support & chat
SellBot
SellBot answers shoppers from your Shopify catalog, opens chat at the right moment and hands off to your phone when someone wants a person.
- Customer support & chat
SendHub
SendHub is a business text messaging service for sending SMS campaigns, automating appointment reminders and handling customer conversations in one inbox.
- Customer support & chat
SherpaDesk
SherpaDesk combines ticketing, time tracking, invoicing and asset management for small IT teams, managed service providers and schools, with a free trial.
- Customer support & chat
Sierra
Sierra is an AI agent platform covering ai agents.
- Customer support & chat
SignalZen
SignalZen combines AI customer support, live chat and human agents, answering from your own knowledge base and handing over when needed.
- Customer support & chat
Simple Phones
Simple Phones answers forwarded or missed customer calls with a customizable AI voice agent that can also make follow-up calls.
- Customer support & chat
SimpleHelp
SimpleHelp is remote support and access software for IT professionals and helpdesks to control devices, monitor systems and assist users.
- Customer support & chat
Sirportly
Sirportly is help desk software with ticketing and a shared inbox that small support teams use to answer customers.
- Customer support & chat
SiteGPT
SiteGPT is an AI chatbot trained on a site content that answers visitor questions for customer support.
- Customer support & chat
SiteSpeak
SiteSpeakAI trains an AI agent on your website content so it can answer visitors' questions in their own language.
- Customer support & chat
SleekFlow
SleekFlow connects WhatsApp, Instagram and SMS into one inbox so teams can run campaigns, chat with customers and track conversions.
- Customer support & chat
Smartsupp
Smartsupp is a live chat and chatbot tool that helps online shops talk to visitors and turn them into customers.
- Customer support & chat
Smith.ai
Smith.ai offers AI agents and live receptionists that answer calls and capture leads for small businesses.
- Customer support & chat
SMS to Slack
SMS to Slack lets teams text customers and vendors from Slack channels without sharing personal phone numbers.
- Customer support & chat
Social Intents
Social Intents adds website live chat and AI agents that route conversations to teammates inside Microsoft Teams, Slack or Google Chat.
- Customer support & chat
Sonny
Sonny gathers live chat and email from every site, store and app you run into one inbox, with unlimited agents at a flat price.
- Customer support & chat
Sortoma
Sortoma is a shared team inbox that triages incoming email into urgency groups for support, sales and operations teams.
- Customer support & chat
Spur
Spur is an AI agent that answers questions and follows up on WhatsApp, Instagram, Messenger, email and live chat.
- Customer support & chat
Stammer AI
Stammer AI lets agencies and businesses build white label chatbots and voice agents for support, leads and bookings.
- Customer support & chat
Superchat
Superchat is a business messaging inbox that brings customer conversations from several channels together and automates replies with AI.
- Customer support & chat
Supovia
Supovia provides live chat and customer support tools for websites and apps, with integrations and developer docs.
- Customer support & chat
SupportBee
SupportBee turns customer emails into tickets that teams can assign, discuss and resolve together.
- Customer support & chat
SupportBench
Supportbench is a customer support platform for B2B teams, with account history, SLAs, escalations and AI answers.
- Customer support & chat
SupportCandy
SupportCandy is a self-hosted WordPress helpdesk plugin that tracks tickets and answers visitors with an AI agent trained on site content.
- Customer support & chat
SupportPal
SupportPal is self-hosted help desk software for managing customer support tickets, with a 30-day free trial.
- Customer support & chat
SupportWire
SupportWire combines live chat and a shared inbox with an AI agent that learns from your replies and closes repeat tickets.
- Customer support & chat
Suptask
Suptask is a Slack help desk where employees ask for IT and HR help, and AI answers routine questions before tickets reach staff.
- Customer support & chat
Tars
Tars builds AI agents that resolve support issues and qualify leads across several channels.
- Customer support & chat
tawk.to
tawk.to is a free live chat tool for websites with a shared inbox, ticketing, a knowledge base and optional AI assistance.
- Customer support & chat
telmini
telmini adds live chat and an AI agent to websites that answers from the customer's own docs in the visitor's language.
- Customer support & chat
Text
Text is a customer service suite with an AI agent, live chat, help desk and shared inbox for support and sales teams.
- Customer support & chat
Text Request
Text Request is business texting software that lets small businesses message customers from a shared inbox.
- Customer support & chat
Thena
Thena is an AI customer support platform for B2B teams that works across Slack, email and chat.
- Customer support & chat
ThriveDesk
ThriveDesk is an ecommerce helpdesk with a shared inbox, AI chatbot, help center and reporting, connected to store platforms.
- Customer support & chat
Thunaivi
Thunaivi is a customer support platform with AI answers and a shared inbox across WhatsApp, Instagram, Telegram and web chat.
- Customer support & chat
TicketON
TicketON unifies Telegram, email, Shopify and website live chat in one inbox, with an AI agent that drafts replies.
- Customer support & chat
Tickets Bot
Tickets is a Discord bot that handles support tickets for community servers, with a web dashboard, forms and transcripts.
- Customer support & chat
Ticksy
Ticksy is a help desk ticketing tool for small businesses, freelancers and marketplace authors to manage customer support requests.
- Customer support & chat
Tidio
Tidio is a customer service chat tool with an AI agent that answers questions and turns chats into leads.
- Customer support & chat
Tiledesk
Tiledesk is a no-code platform for building AI chatbots and connecting them with live agents for customer conversations.
- Customer support & chat
TimelinesAI
TimelinesAI connects WhatsApp numbers to a CRM and shared inbox, syncing every conversation so teams can work from one place.
- Customer support & chat
Treble
Treble helps teams run WhatsApp campaigns and support chats with automation and HubSpot integration.
- Customer support & chat
Trengo
Trengo is a shared inbox that brings WhatsApp, email, chat and social messages together for support and sales teams.
- Customer support & chat
Trudesk
Trudesk is a free, open-source help desk and customer messaging tool, available as a hosted cloud service.
- Customer support & chat
Typewise
Typewise is a customer support platform with AI agents and a ticket inbox that resolve requests across channels and languages.